Refund policy

Refund Policy

At Island Vibes 4 Life, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

Returns

We offer a 30-day return window from the date you receive your order. If your item is defective, damaged, or you received the wrong item, you are eligible for a return or exchange.

To start a return, please contact our support team at [insert email or contact link] with your order number and details of the issue. Items sent back without first requesting a return may not be accepted.

Conditions for Return

To be eligible for a return:

  • The item must be in the same condition you received it—unworn or unused, with tags, and in its original packaging.

  • A receipt or proof of purchase is required.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as:

  • Perishable goods (like food, flowers, or plants)

  • Custom products (special orders or personalized items)

  • Personal care goods (like beauty products)

Please get in touch if you have questions about your specific item.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

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